The enterprise IT environment of any modern company is subject to continual change. Reliability and performance have a direct impact on the company's overall success and profitability. The trend toward network integration services will help enterprises match the pace of technology innovation to stay ahead of competition. Our Managed Network Services (MNS) is designed to enable companies realize value from their existing investments.
Organizations face the following challenges as they grow:
- Complexity of networks
- Shortage of staff
- Regulatory compliance
MNS delivery usually requires the creation of a Network Operations Center (NOC) with a core set of tools. By partnering with us, you can employ relatively small number of experts to efficiently perform remote monitoring and management functions. Reduced software acquisition and maintenance cost makes your NOC operations cost-effective.
Our process-based approach focuses on end-user expectations and satisfaction. Our solution helps you maintain an extensive database of your network information, which is immediately accessible by your engineers to resolve network problems, review trends and provide better design recommendations.
Apart from providing basic services like monitoring a network, analyzing traffic, identifying bottlenecks and maintaining 100 percent uptime, and network management services, InfraScape offers a full range of services like:
- Voice/data integration services
- VPN (Virtual Private Network) services
- Performance management
- Guaranteed service levels
- Fault management
- Change management
- Configuration management
- Security (PKI, Firewalls)
- Application outsourcing
- Intrusion detection
- Performance management
- PKI, managed firewalls
- Storage on demand
- Helpdesk
Fault Management
Our solution is designed to provide faster response to a fault and faster turnaround time to restore a service to an environment. Our system provides a robust and scalable proprietary architecture that is able to correlate and prioritize events from a multitude of management systems, and generate pertinent management information.
Configuration Management
We build customized specialist tools that enable you to retrieve configuration management information from devices deployed in an environment. Configuration management is a complicated, time- consuming task. InfraScape automates this process and makes it easy for network engineers to respond to change.
Change Management
Our tools detect unauthorized changes to the network and device configurations and then restore the original configuration.
Security Management
Some of the basic processes in implementing site security are:
- Secure network connection
- Basic device access control
- Device security management
- Access audit trials
View our managed security services for more details.
Performance Management
You can have online access to device metric graphs and detailed performance reports like the network service health and service level through a service portal. These service health reports compare the current network performance to its historical performance and evaluate the current network health based on the utilization and errors detected. The reports include information on the network's volume, volume trends, health analysis, utilization, availability, and exceptions.
Threshold Management
- Some of the threshold event management support includes:
- Threshold event reporting
- Threshold monitoring
- Critical threshold event notification
- Major threshold notification
- Configurable thresholds
Benefits
- Helps maintain the internal staff's focus on core business processes
- Enables fixed cost budgeting
- Provides instant on-line access to network status, performance and outstanding issues
- Allows proactive, interactive and reactive focus on the network
- Provides extensive and proactive monitoring of key performance indicators
- Enables accurate capacity budgeting allowing future resource requirements
- Provides 24x7 coverage
|
+1-949-485-6197
